Alcohol Addiction Hotlines

If you’d like to speak to someone regarding admissions into rehab, call our admissions navigators to help you choose the best possible treatment option for you or your loved one.

On this page:
    Who Answers?Who answers the helpline calls.

    Rehab Admission Hotline

    *Please note: This hotline cannot be used for medical advice.

    Not ready for treatment? Try our other resources.

    Before Calling for Addiction Treatment:

    Here are some helpful resources to view before calling for admission to rehab.

    • See what a typical call looks like
    • Learn about American Addiction Centers
    • Fill out insurance form*
    • Other Helplines
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    Need Medical Attention? Call 911.
    Although helplines are trusted resources, they cannot provide emergency care. Call 911 if addiction has led to a medically or mentally-dangerous situation (such as suicide attempts).
    What Does a Typical Call Entail?

    Our admissions navigators are available 24/7 to discuss treatment options with you and to discuss your experience with substance abuse in a safe and understanding space.

    In some cases, your advisors may be people who have struggled with alcoholism themselves and have been through treatment like with the admissions navigators at American Addiction Centers (AAC).

    Calls and conversations may vary from the format below, but you may experience the following when calling us:

    Step 1

    Tell the Admissions Navigators about your or your loved one’s unique situation, such as:

    • Substances you are struggling with
    • How long you’ve been struggling
    • If you are willing to get treatment
    Step 2

    Discuss aspects of treatment and insurance options:

    • What treatment may entail for you or a loved one
    • Our facility locations across the U.S.
    • Insurance and payment options
    Step 3

    Get admitted to treatment at a facility that meets your needs

    • Each of our facilities offers similar programs. However, some facilities have different specialized programs to meet your individual needs
    Does Your Insurance Cover Rehab?

    If you aren’t ready to call us yet, you can check your insurance coverage for addiction treatment. We work with many insurance providers to help you get affordable and life changing treatment.

    Popular Insurance Providers
    Check to see if your insurance is in-network at an American Addiction Centers location
    We'll instantly check the coverage offered by your insurance provider.
    You may receive treatment at one of our facilities at a reduced rate.
    What to expect?
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    Other Resources

    Other Resources
    Who is American Addiction Centers (AAC)?

    American Addiction Centers (AAC) is a nationwide provider of addiction treatment centers offering a wide range of treatment options, as well as many aftercare programs including support groups and alumni events. Read More About American Addiction Centers.

    Learn About:

    What is an Alcohol Addiction Hotline?

    When a person is addicted to alcohol, it can be difficult for them to quit drinking on willpower alone. Because of this, an alcohol anonymous hotline can be useful in connecting individuals with a trusted advisor 24-hours-a-day to discuss any substance abuse questions they may have.

    An alcohol anonymous hotline can be used in times of crisis for those struggling with alcoholism to find help and get treatment. Usually toll-free, calling these numbers can connect you with licensed treatment facilities or assist you in finding recovery resources such as AA or Al-Anon support groups in the area.

    Symptoms of an Alcohol Use Disorder

    Do I Have a Drinking Problem?

    The signs listed below may be able to help you determine if you have an Alcohol Use Disorder (AUD)*.

    Some of the signs of an alcohol use disorder (AUD) include:
    • Using alcohol in higher amounts or for a longer time than originally intended.
    • Being unable to fulfill major obligations at home, work, or school because of alcohol use.
    • Cravings, or a strong desire to use alcohol.
    • Using alcohol in physically dangerous situations (such as driving or operating machinery).
    • Being unable to cut down on alcohol use despite a desire to do so.
    • Developing symptoms of withdrawal when efforts are made to stop using alcohol.
    • Spending a lot of time obtaining, using, and recovering from the effects of alcohol.

    Treatment Facilities (AAC)

    Other Helplines

    The following numbers ARE NOT affiliated with American Addiction Centers or but can be used to connect with licensed treatment facilities or to get helping finding recovery resources and support groups in the area such as Alcoholics Anonymous or Al-Anon.

    • Free Nurses Hotline: 833-822-5523
    • Samhsa: 1-800-662-4357
    • National Suicide Prevention: 1-800-273-8255
    • National Youth Crisis: 800-442-4673
    • Boys Town: 800-448-3000
    • 855-378-4373

    Note: These numbers MAY BE toll free

    Not Ready for Treatment?

    If you’re not quite ready for treatment, below are some helpful links to learn more about the effects of alcohol abuse on the body and mind.